Shangri-La Hotels & Resorts
A Saudi Fine Dining Triumph
Client Shangri-La Hotels & Resorts
Category Strategy, Branding, Design,
Digital, Production, Packaging
Industry Hospitality
Introduction

Shang Palace stands as a resplendent jewel in the crown of Shangri-La Hotels and Resorts, a distinguished F&B marvel that has flourished across 30 global establishments. The genesis of the inaugural Shangri-La venture within the Kingdom of Saudi Arabia served as the propellant to not only bolster the Shang Palace legacy but also to set a new benchmark for opulent dining experiences in the kingdom.

Approach

While the Shang Palace name resonates among seasoned travellers, its introduction into the Kingdom of Saudi Arabia demanded a distinct resonance that would not only amplify its standing but also deeply celebrate its eminence as a quintessential fine dining affair. The challenge was to weave a narrative that seamlessly merged the brand’s innate identity with the kingdom’s culinary aspirations.

Solution

The illustrious Shang Palace might require no formal introduction, yet, as it took its debut bow in Saudi Arabia, an immersive understanding of local preferences was essential. Fathoming the cravings of the local epicurean community and assessing the culinary landscape paved the path to carve a tailored strategic niche for Shang Palace. This strategic bedrock in turn shaped the brand’s visual identity, radiating across mediums – print, digital, and social – crafting an experience uniquely resonant with Saudi sensibilities.

Outcome

Today, Shang Palace reigns adorned with industry applause in Saudi Arabia, a culinary gem embraced by a steadfast community of enthusiasts. It has effortlessly claimed its throne as one of the kingdom’s most coveted fine dining destinies. This triumph symbolizes the harmonious symphony between tradition and innovation, encapsulating the quintessence of Shang Palace’s gastronomic experience.